AI Transformation, Payments, Fintech
Interim COO | Transformation Director | Payments & Operations
With 15+ years across European banking, payments, consumer credit and technology transformation, I help organizations turn strategic priorities into operational results.
Senior leadership for organizations that need to move a critical transformation forward without waiting for a permanent appointment. I work with executive teams to establish priorities, governance, accountability and execution across business, operations, technology, risk and regulatory functions.
Turn strategy into an operating model that can actually execute. I build structures, governance and operating processes that make transformation repeatable: clear ownership, measurable objectives, cross-functional coordination, incident management, continuous improvement and executive visibility.
Product, operations and strategy experience across banks, fintechs, consumer credit and merchant partnerships. I have launched payment and credit products, owned P&L, managed major partnerships, worked across European markets and operated within complex regulatory environments.
When a programme is blocked, fragmented or failing to deliver, I provide senior ownership across the business and technology boundary. Experience includes post-merger integration, technology stabilization, operational restructuring, product launches and cross-country transformation programmes.
I work in French and English and am based in Hauts-de-France. Through In Fornace Consulting SASU, I take assignments across France and the EU.
Engagements can be structured around a defined programme, a transitional leadership mandate, or another clearly defined scope of responsibility.
A first conversation is usually enough to establish whether there is a useful fit.
We define the business problem, the required level of responsibility, the scope and the outcome that matters.
Where appropriate, we then agree a clearly defined mandate — whether that is an interim leadership role, a transformation programme, or a specific critical intervention.